FAQ

  • What is Elevate Medical?

    Elevate Medical is Livingston’s first Direct Care practice. We offer a pattern of family health care that is immediate, thorough, comprehensive, specific, easily affordable, and very personal.

  • What is DPC?

    Direct Primary Care or DPC is a new model of primary care that puts the patient first and cuts out the insurance middleman avoiding the red tape that restricts traditional primary care practices.

  • If I have Medicare can I still be a patient at Elevate Medical?

    Yes. You need only sign a one-time waiver declaring that neither you nor your doctor will directly bill Medicare for our services. Medicare will still cover any laboratory testing, imaging, medications, or hospitalizations prescribed by our offices.

  • Is concierge medicine the same as direct care?

    The terms are often used interchangeably and essentially refer to the same principles. Direct Primary Care is a healthcare model focused on putting the patient first. That means treating patients when they need it, never rushing them through appointments, and being proactive with health care treatment plans. The doctor-patient relationship is just as the name suggests – direct. Direct Primary Care clinics don’t accept insurance, rather they choose to work directly with the patient, providing wholesale labs, deeply discounted prescription prices, and other cost savings along the way.

  • How is Elevate Medical different than other practices?

    At Elevate Medical we spend all of the time you need to give you the care you deserve. We have taken primary care back to its roots putting the physician-patient relationship at the front. You have access to your doctor when you need them, you don't have to wait to be seen, you can get an appointment same or next day. You have access to phone, text, email, telehealth, video visit, or an in-person visit to speak with your doctor.

  • Will I benefit from Elevate Medical if I don’t require frequent medical attention?

    Of course! We offer accessible and personalized health care that everyone can benefit from. We help you develop a personalized health and wellness plan. We are devoted to the maintenance of your good health to enhance your daily experience in a way that only physical well-being can bring. We are here for your acute care needs and preventative health care needs. Even if you don't require frequent medical attention now, your health needs may change in the future. By establishing a relationship with
    Elevate Medical, you have a consistent source of care that knows your medical history, preferences, and specific health care needs.

  • Does Elevate Medical accept health insurance?

    We accept patients with all types of insurance and we can use your insurance for the “big stuff” like imaging, labs, medications and referrals. What we don’t do is bill your insurance for office visits, strep or flu tests or in office procedures. For your care here in our office we leave out the middleman who has no real vested interest in you as a person or a patient and we remain faithful to the doctor-patient relationship. Perhaps the greatest distinction between Elevate Medical and other primary care offices is the relationship between you and your doctor. This allows us the freedom to provide the care you need without the say of a third party. It also allows us the ability to provide wholesale prices on medication, labs, and imagining.

  • As a patient at Elevate Medical do I still need health insurance?

    Yes. We recommend our patients continue a major medical plan with a high deductible and a health savings account to ensure financial help should hospitalization or referral to a specialist be necessary. We’re happy to refer you to insurance representatives who can help customize an insurance plan to your specific needs.

  • What if I need care while I am away from home?

    Naturally we provide such care. This is yet another freedom we enjoy together as a result of our independence from the restrictions of third-party payment. Because we know you well, we can streamline your care when you’re sick and away from home. Many illnesses can be diagnosed and treated with a simple conversation by phone, email, text, or webcam. We’ll locate the nearest pharmacy and order the medications most appropriate for your circumstances.

  • How will I know if Elevate Medical are right for me?

    Come get to know us! We offer a complimentary introductory phone call to learn more and to see if Elevate Medical can help you on your health journey. Get in touch here!